Come Into Paul Gerrard Salon!

January 16, 2014

Welcome to Paul Gerrard Salon! We are an international team of creative individuals focused on hair, skin care, make-up and personal well being. We pride ourselves in customer service and listening to your needs. We want people to come in and leave feeling beautiful! All of our team are committed to you, the client. Check out our team page to find the stylist who might suit you the most. Our ability to listen, advise and create, with a service that goes beyond the expected, is what has earned us our outstanding reputation and client loyalty. We strive for professional excellence in an environment of warmth and friendliness that you will instantly feel.

From the moment you enter Paul Gerrard Salon, you are captivated by the glowing reception and impressive design of the salon. We want you to feel as though you have just treated yourself to going somewhere special and talked about. No matter how many times you visit our Paul Gerrard Salon, it will always be impressive to your eyes. Of course we understand you want to use some of the products we use at home, that’s why our retail displays are well lit and organized, enhancing and simplifying the selection of hair and skin care products.

Check out our photo gallery to get a better view of our salon interiors. Our gallery is a story of Paul Gerrard and the team that have made it all possible,  our experiences and the people along the way. If there is anything you would like to see please drop us a line. We love suggestions.

To see our interior in person and experience all that Paul Gerrard Salon has to offer, make an appointment and visit Paul Gerrard salon in Hong Kong today.

Find out more about beautiful hair at

http://www.paulgerrard.com/

 

Be our fans on Facebook

https://https://www.facebook.com/paulgerrardsalon

 

Follow us on Twitter

http://twitter.com/paulgerrardhk


Come Into Paul Gerrard Salon!

December 25, 2013

Welcome to Paul Gerrard Salon! We are an international team of creative individuals focused on hair, skin care, make-up and personal well being. We pride ourselves in customer service and listening to your needs. We want people to come in and leave feeling beautiful! All of our team are committed to you, the client. Check out our team page to find the stylist who might suit you the most. Our ability to listen, advise and create, with a service that goes beyond the expected, is what has earned us our outstanding reputation and client loyalty. We strive for professional excellence in an environment of warmth and friendliness that you will instantly feel.

From the moment you enter Paul Gerrard Salon, you are captivated by the glowing reception and impressive design of the salon. We want you to feel as though you have just treated yourself to going somewhere special and talked about. No matter how many times you visit our Paul Gerrard Salon, it will always be impressive to your eyes. Of course we understand you want to use some of the products we use at home, that’s why our retail displays are well lit and organized, enhancing and simplifying the selection of hair and skin care products.

Check out our photo gallery to get a better view of our salon interiors. Our gallery is a story of Paul Gerrard and the team that have made it all possible,  our experiences and the people along the way. If there is anything you would like to see please drop us a line. We love suggestions.

To see our interior in person and experience all that Paul Gerrard Salon has to offer, make an appointment and visit Paul Gerrard salon in Hong Kong today.

Find out more about beautiful hair at

http://www.paulgerrard.com/

Be our fans on Facebook

https://https://www.facebook.com/paulgerrardsalon

Follow us on Twitter

http://twitter.com/paulgerrardhk


Understanding the complicated, sophisticated China online shopper

July 13, 2011

Are you engaged in the online retail business in China? Or do you intend to? You might be fascinated to know that in China, almost half of the online shoppers have this tendency to complain by making a phone call to the customer service department of that website and leave a complaint on the said online retailer company’s website. Are you ready to face this 50 percent, if and when these complaints come rushing in? Interestingly, about 20 percent of the online shoppers in China who are not satisfied with the product or service will simply leave and will never ever buy from that online retailer website again.

According to a survey conducted by iResearch during last December as well as this January, complaints by dissatisfied customers will be likely coursed through the customer service phone line. This accounts for about 45.8 percent. In second place comes the tendency of these dissatisfied clients to complaint at the website’s guestbook. The next things that the China online shopper would do include doing nothing but never buying from that website ever again, complaining at online forums and finally, complaining to a consumer association. If you ask us, best thing to do in order to avoid these circumstances would be to put up an effective and time-conscious phone line where customers can easily air their grievances, put up a working contact form or even a live chat feature where customers can easily interact with a knowledgeable customer service representative and most importantly, hire a social media agency or digital agency that knows how to protect your brand online. Brand reputation, after all, is very important and if ever there comes a time that a customer will air his or her grievances online, at least you have an agency that can also pump up the good things about your company or about your online retail business. Believe us, it’s good investment.

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